Support
Technical Support Services
We provide primary technical support services to our clients that have bought hardware and software products from us.
Additionally we can provide technical support for non customers but this is on a case-by-case basis depending on the nature of the issue.
If your procuct is out of warranty or you are not our customer, please use the link below to purchase Support Services.
We provide first-level technical support for users that have purchased Medit intra-oral i-series scanner and lab T-series scanners from us. Your product needs to have a valid warranty status to receive inclusive tech support at no cost. This will be checked.
If you are out of warranty you can purchase a warranty extension from the link here, or you can click the link below to purchase an out-of-warranty support ticket.
We provide first-level technical support for users that have purchased vhf milling machines and consumables from us. Your product needs to have a valid warranty status to receive inclusive tech support at no cost. This will be checked.
If you are out of warranty you can purchase an out-of-warranty support ticket.
We provide first-level technical support for users that have purchased exocad software products from us. This includes dentalCAD, exoplan and cahirsideCAD.
Your product needs to have a valid licence status to receive inclusive tech support at no cost. This will be checked.
All users that have a Flex licence will receive inclusive technical support at no cost.
For perpetual licence holders that do not have an active licence, a support ticket will need to be purchased.
Use the link below to download our own TeamViewer service client. With this on your computer you will have a quick and simpe route to technical support and we will recieve a message that you require assistance.
